Domani Online Perfume Store Return & Cancellation Policy
Thank you for shopping with Domani, the online perfume store (hereinafter referred to as “Domani,” “we,” “us,” or “our”). Before making a purchase on our website at domani.life (the “Website”), please read and understand our Return & Cancellation Policy. By using our services and making purchases on our Website, you agree to the terms outlined below.
1. Cancellation Policy
1.1. Order Cancellation: Once an order is placed on our Website, it cannot be canceled or modified. We process orders promptly to ensure that you receive your products as quickly as possible. Therefore, please review your order carefully before completing the purchase.
2. Return Policy
2.1. No Returns: Please note that all sales are final, and we do not accept returns or exchanges for any reason, including but not limited to:
- Personal preferences
- Allergic reactions or sensitivities
- Product dissatisfaction
2.2. Quality Assurance: We take pride in the quality of our perfume products and go to great lengths to ensure that they are in excellent condition when shipped. If you receive a damaged or defective product, please contact us immediately so that we can address the issue.
3. Refunds
3.1. Refund Policy: Since we do not accept returns, refunds are generally not provided. However, if you receive a damaged or defective product, we may offer a refund or replacement at our discretion.
3.2. Contact Us: If you believe you have received a damaged or defective product, please contact us within [insert number of days] days of receiving your order. We will require proof of the damage or defect, such as photographs, to process your request.
4. Shipping
4.1. Shipping Charges: Shipping charges are non-refundable unless there has been an error on our part.
4.2. Return Shipping: If we authorize a return for a damaged or defective product, we will provide instructions on how to return the item. You are responsible for the cost of return shipping unless we specify otherwise.
5. Contact Us
If you have any questions or concerns about our Return & Cancellation Policy or your specific order, please contact us at:
Domani Online Perfume Store
[email protected]
Thank you for choosing Domani for your perfume shopping needs. We strive to provide high-quality products and exceptional customer service, and we appreciate your trust in us.
[End of Return & Cancellation Policy]